A new way to visit your doctor. In times of sickness, you can meet with doctors without traveling to hospital. A convenient online service that requires no advance payment.
Individual and group health insurance customers with OPD benefit can get online medical service without advance payment until 31 August 2025.
Convenient online service
Save your time from going to a hospital by consulting with a doctor from telemedicine service provider.
No advance payment
When receiving telemedicine service from telelmedicine network hospitals.
Doctor consultation providing for general and chronic diseases
With a general or chronic disease, you can access medical services anywhere conveniently without queuing up.
See more
Terms of service
Online claims
With the exception of a loss of life, we now process all claims via the Omne by FWD app. This includes all accidents and illnesses (including cancer and critical illness)
Using Omne by FWD you can enjoy:
- Faster claims– no more long waits and complicated forms. Omne by FWD means you can submit your claim in just a few short minutes.
- Live updates– you can also track your claim’s progress in real time
- Instant pay-outs– on some plans, we even offer instant approval and pay-outs, using the latest smart technology.
Frequently asked questions
Need help with your claim?
No problem. These are the different ways we can help and support.
FWD Life Insurance is ISO27001 certified by TUV NORD (Thailand) Ltd.
