At FWD, we place a high value on environmental policy and aim to provide the best possible service to our customers. To prioritize the best interests of our customers, we have decided to gradually transition the delivery of some of our documents to electronic format. This will allow you to:
✓ Receive information quickly and safely.
✓ Eliminate concerns about lost documents.
✓ Conveniently store your documents.
Rest assured that you will still receive complete financial evidence as you did before.
FWD is changing the method of sending documents from post to electronic format. We hope you'll welcome this change and enjoy the benefits it brings.
Document or letter Name | Start date | Channel for receiving e-documents | |
1 | First Billing (DD/CC) | 7 Aug 2024 | View documents online through the Omne by FWD app.
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FWD will continue to provide you with additional documents via the channels you have selected, in support of our environmental policy for achieving the goal of a paperless form of life insurance. We are committed to adding more electronic documents to our offerings.
Join us in taking a step towards a digital world with Omne by FWD.
Let's work together to reduce the problem of global warming. Download the Omne by FWD app for free and sign up today.
✓ easily browse documents online 24/7
✓ submit a claim instantly via your mobile phone
✓ receive your money faster. You can also check your policy value, pay insurance premiums online, and access many other services.